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Loan

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FAQ

Frequently Asked Questions. Need help? See some questions we frequently receive.

Is UTUA a bank?

No, UTUA is not a bank and therefore we do not provide credit cards or loans, nor are we responsible for reviewing and approving them. We are a news blog with content and analysis of financial products. We have complete content with reviews of various cards, so you can get detailed information on which product suits you best. In addition to the thousands of information you can find on our blog, our team sends daily emails with the best exclusive content according to your profile.

How can I be sure it's not a scam?

UTUA is not a scam but a news blog with content and analysis of financial products. We were created because we believe that you shouldn't have to pay to have access to the best information in the financial world. Today, we are a community of over 20 million people seeking quality information. UTUA's main objective is to help people by recommending financial products that best fit their profile. You will receive our emails with indications of financial products when you answer the questionnaire. UTUA only indicates the best products according to your profile, and there is no connection between us and financial institutions. When our readers choose a product based on our reviews and recommendations, we direct them to the official website of the financial institution, where the application will be made. From there, we have no further involvement, as it is an exclusive environment between the bank and the potential new client. All UTUA content and product indications are provided for free. If you receive a charge in the name of UTUA, please ignore it, as we do not send it. Our goal is to make your financial life easier and better, without charging anything for it. You can be completely confident that we not only want to help you, but we will help you!

What is UTUA's relationship with the financial institutions it indicates?

UTUA only indicates the best products according to your profile, and there is no connection between UTUA and the financial institution. When our readers choose a product based on our reviews and recommendations, we direct them to the official website of the financial institution, where the application will be made. From there, we have no further involvement, as it is an exclusive environment between the bank and the potential new client. However, if you have any doubts about the content we send you, please call us on one of the service channels so that we can help you!

What do the emails from UTUA mean?

Emails sent by us only contain indications of products, which you may or may not request directly from the responsible financial institution. All UTUA content and product indications are provided free of charge. So please be assured that emails from UTUA are not about bills or charges. UTUA is not responsible for the approvals, releases or even the sending of cards, this is the sole responsibility of the financial institutions, and you can follow your requests in the communication channels of the card issuing company. Clear around? If your answer was no, just call us on one of our service channels so we can help you!

Does UTUA send emails with false information?

We care about correct information! All our content is written using the official websites and blogs of the institutions responsible for each financial product as the main source. We take great care to offer the best content, in a transparent way, so you can have a better financial life! But if you have questions about the content we send you, call us on one of the service channels so we can help you!

Haven't received a response yet?

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